There have been cases of access violation errors in the use of RootsMagic or other genealogy software. Not addressing this problem too quickly may result in data loss or even cause a program to crash. This article serves to explain solutions for getting over access violation errors in RootsMagic.
Understanding the “Access Violation” Error
RootsMagic produces an access violation error whenever it tries to use memory or data that it does not have the authority to access. Ordinarily, the effect would be a program crash or freeze together with an error message. The errors are annoying but could just be solved by some problem-solving measures.
Possible Causes of the Access Violation Errors in RootsMagic
There are several reasons why an access violation error can occur in RootsMagic, such as:
- Conflicts with other programs or with updates.
- File corruption in RootsMagic.
- Incompatible or obsolete RootsMagic versions.
- Memory-related problems on your PC
Solutions to Fix the Access Violation Errors in RootsMagic
1. Update RootsMagic Software
Make sure to use the latest version of RootsMagic. Many patches that correct bugs have been issued by the developers of this program, especially access violation errors. You should find the “Help” area in the software with all information on how to get updates.
2. Reinstall RootsMagic
Installation file corruption is sometimes considered the cause of access violation errors in RootsMagic. You might have to reinstall the application to eliminate this problem.
3. Import the GEDCOM File into RootsMagic
If data importing is not working, save the information as a GEDCOM file and then import it into a fresh instance of RootsMagic. If the original file is damaged or incompatible, it is substituted with the paraphrased version.
4. Check for Software Conflicts
RootsMagic preferences can prevent conflicting third-party software installed on the system such as antivirus programs from disabling or uninstalling, which in turn may prevent access to some necessary files or memory in the process.
5. Contact RootsMagic Support
But if nothing works then, try contacting the support staff at RootsMagic. In extreme cases of access violation, RootsMagic can offer custom-made solutions or enhancements.
Conclusion
Access violations in RootsMagic can be frustrating, but quite often, they are rather simple to solve through some troubleshooting. Ensuring that you have the most updated version, doing a reinstall, and checking for conflicts will minimize or eradicate these errors from your genealogy database and ensure smooth usage.